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Frequently Asked Questions
All orders are placed online. For custom requests or large orders, please use the contact form and include your event date and details.
A minimum of 5 days’ notice is required unless otherwise noted. Rush orders may be available for an additional fee based on availability and order size.
Yes. Confetti Velvet specializes in custom logo desserts for corporate gifts, events, and celebrations. Custom pricing and availability vary.
Pickup details are coordinated after ordering. Delivery availability depends on order size, timing, and location.
Payment is required at the time of order through secure online checkout.
Due to the custom nature of orders, refunds are not offered. No-shows are not eligible for refunds or credits.
